Privacy Policy

Last updated: 13 April 2026

1. Who We Are

This privacy policy applies to The Developer's Playbook, operated by Kaizen Projects Pty Ltd (ABN to be confirmed), located at 2 Greenhill Road, Wayville SA 5034 ("we", "us", "our").

We are committed to protecting the privacy of individuals who visit our website, register for our programs, or engage with our content.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: name, email address, phone number
• Contact information: postal address, email address
• Financial information: payment details processed securely through third-party payment providers
• Technical information: IP address, browser type, device information, pages visited, and referring URLs
• Communication information: records of correspondence, enquiries, and feedback

3. How We Collect Information

We collect personal information through:

• Website forms (free training registration, program applications, contact forms)
• Email correspondence
• Phone conversations
• Cookies and similar tracking technologies on our website
• Third-party platforms (e.g., payment processors, email marketing tools)

4. How We Use Your Information

We use your personal information to:

• Deliver our educational programs and associated materials
• Process payments and manage your account
• Send you program updates, content, and relevant communications
• Respond to your enquiries and provide support
• Improve our website, programs, and services
• Comply with legal obligations

We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Marketing Communications

If you register for our free training or opt in to our mailing list, we may send you marketing emails about our programs and content. Every email will include an unsubscribe link. You can opt out at any time.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Understand how visitors use our website
• Measure the effectiveness of our marketing

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

7. Third-Party Services

We may use third-party services to operate our business, including:

• Payment processors (e.g., Stripe)
• Email marketing platforms
• Analytics services (e.g., Google Analytics)
• Customer relationship management tools

These providers have their own privacy policies and we encourage you to review them.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

10. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we will securely delete or de-identify it.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us:

Kaizen Projects Pty Ltd
2 Greenhill Road, Wayville SA 5034
Email: sudi@kaizenprojects.com.au
Phone: 0478 194 100